From the Main screen look at the Installed Memory line. This is the total amount of memory currently installed and the speed at which it is currently operating. Next, look at the Memory Bank information. The number of banks is equal to the number of memory slots on the motherboard. The number next to each memory bank is the amount of memory for the module that is installed in that bank.
If no amount is listed, that memory slot bank is empty. Installing memory in your desktop computer Use the following steps to install memory in an HP or Compaq desktop computer. After reviewing the following steps, if you are not confident in performing the installation yourself, contact an HP authorized distributor for technical assistance. The customer assumes all risk and liability for damages for any such installation or upgrade.
You might find that your HP or Compaq computer is able to support a physical installation of 4 GB or more memory. However, this maximum memory might be further limited by the operating system not being able to address the full range of physical memory. This limitation is present on all bit hardware and bit operating systems and is not limited to HP and Compaq PC systems or Microsoft software operating systems. See Maximum memory supported by operating system for more information. Step 1: Opening the access panel to install memory in your desktop computer Use the following steps to open the case:.
Be careful not to slide skin along any interior metal edge of the computer. To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface such as a conductive foam pad , and wear an ESD wrist strap connected to a grounded surface. In the Search field or Questions or keywords field at the top of this page, type your computer model number, a space, and the words "opening the case. Turn off the computer and unplug all cables, except for power, and write down each cable location.
Unplug the power cable and press the Power button. If possible, move the computer to a clear, flat, stable work surface over an uncarpeted floor. If opening the case is difficult, search for a support article that specifically pertains to your computer. In the Search field or Questions or keywords field at the top of this page, type your computer model number , a space, and the words " opening the case. Step 2: Determine if memory needs to be removed before installing additional memory in your desktop computer Use the following steps to locate the memory sockets:.
Look inside the computer and locate the memory modules on the motherboard. Memory modules are long thin boards, short in height, that stick up from the motherboard at a degree angle. If the computer has an open socket, continue to add an additional memory module into the open socket. If the computer does not have an empty socket, skip to the next step to remove a memory or continuity module. This has to be done before adding a new memory module. Account for how much memory will be removed before purchasing your upgraded memory module s.
Step 3: Remove a memory or continuity module in your desktop computer Continuity modules do not contain memory, but are placeholders to close the memory circuit.
Use the following steps to remove a memory or continuity module:. Pull out, and then press down on the holding clips that retain the memory modules. The memory modules should rise up slightly out of the socket.
Step 4: Add a memory module in your desktop computer Use the following steps to insert a memory module into an empty socket:. Align the slots in the memory module to the notches in the memory socket. Push straight down on top ends of the memory module until the memory module is fully seated in the socket.
The retaining clips on the ends of the socket lock into place when properly seated. Step 5: Replace the cover after installing memory in your desktop computer Use the following steps to replace the cover:.
Slide movable bays and sections back into their original positions and secure with screws. Align the panel or cover with the respective slots in the sides of the computer case.
If the computer does not start or a beep code sounds, use the next section to troubleshoot the problem. If the computer starts, make sure that the new memory amount displays in the BIOS as is shown in the section Verify how much memory can be added. What to do if problems occur after installing memory If the computer does not start properly after replacing the memory the screen will remain black and the computer will turn itself off within a few seconds , or if there are memory errors including beeps after the computer starts, try the following steps:.
Reseat the new memory module by following the steps in the Installing memory section. Remove the new memory module and clean the groove in the socket that the module sits in. Use a can of compressed air with a straw-type extender and safety glasses. Check other cable connections inside the computer. Reseat any cables that were disconnected or partially unseated. Remove the new memory module and try starting the computer again. If the computer starts, make sure you purchased the right type and compatible size of memory see Finding memory information for your computer model and Verifying how much memory can be added.
You can remove and reference from the memory module that originally came installed in the computer. If possible, make sure all memory modules in your configuration are from the same manufacturer and share the same model number. Gamers with an eye towards future-proofing might even want to consider 32GB—the downside being increased cost, of course. There are different types of RAM. For now, DDR4 is king.
Opt for a RAM kit that comes in two modules rather than single-stick or quad-channel offerings if you can. The next issue to consider is brand. There are a lot of memory brands available, like Corsair, G. The biggest difference between these brands is the design of the heat sinks on the RAM modules. Make the orientation of the memory module so that the notch matches the memory socket. Push the memory module down using two fingers or both of your thumbs as shown.
You will hear a click as both clips on the memory socket snaps into place. Repeat the same process for the second module.
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